General Information

Q: Are your tours Halal-friendly?
A: Yes! Our specialty is providing Muslim-friendly travel experiences. All meals provided in our itineraries are Halal or Muslim-friendly (pork-free/alcohol-free). We also factor in prayer times and stop at mosques or suitable locations for prayers whenever possible.

Q: Where is your office located?
A: We are located at Paya Lebar Square, Office Lobby 2, #12- 42,60 Paya Lebar Road, Singapore 409051

Bookings & Payments

Q: How do I confirm a booking?
A: You can book by contacting us via website at www.HahnemannTravel.com.sg or email at sales@hahnemanntravel.com.sg, calling us at +65 6749 1131, whatsapp message at +65 9775 2605 or visiting our office. Deposit & documents are required to secure your slot.

Q: What payment methods do you accept?
A: We accept PayNow, Bank Transfer, Cheque, and Cash at our office.

Q: Can I join the land tour only (without flights)?
A: Yes, “Land Only” packages are available for most of our itineraries. Please contact us for a quote excluding the airfare.

During the Trip

Q: What is the baggage allowance?
A: This depends on the airline used for your specific tour. Typically, for full-service airlines (like Singapore Airlines or Turkish Airlines), it is 25kg–30kg for check-in and 7kg for hand-carry. Please refer to your specific itinerary for details.

Q: Are tips/gratuities included in the tour price?
A: Usually, tipping for the tour guide and driver is not included in the package price and is collected separately. The recommended amount will be stated in your itinerary (e.g., USD or Euro per day).

Q: Do you offer travel insurance?
A: Travel insurance is not included in our base fare, and we choose not to sell optional insurance packages to safeguard your Islamic values.

Avoiding Unlawful Investments: Most major commercial insurers pool customer premiums and invest them into interest-bearing instruments or non-Shariah-compliant businesses.

Prohibition of Interest (Riba): Insurance transactions inherently involve trading money for unequal amounts of money over time, which constitutes usury.

Elements of Gambling (Maysir): Paying a premium for a payout that depends entirely on a game of chance or an uncertain event is viewed as a form of gambling.

Extreme Uncertainty (Gharar): Islamic law forbids transactions where a buyer pays for a service they may never actually receive, leaving the contract highly unpredictable.

Upholding Ethical Boycotts: By withholding premiums from these corporate systems, we adhere to the Quranic command to “cooperate in righteousness and piety, but do not cooperate in sin and aggression” (Surah Al-Ma’idah 5:2).

Avoiding these packages ensures your premiums do not inadvertently support unethical global investments that fund oppression or conflict
(ie Oppression on Palestine).

Preventing Complicity in Harm: Many prominent global insurers heavily invest in defense contractors, surveillance systems, and corporations that fund military aggression and the loss of innocent lives in places like Palestine.

For a more detailed information and sources,
whatsapp message to +65 9775 2605 (click here)

Q: What happens if I have dietary restrictions other than Halal?
A: Please inform us at the time of booking if you require vegetarian, gluten-free, or have specific allergies. We will do our best to inform the airlines and restaurants, though requests are subject to availability.