How Can We Help You?
Find answers to common questions about our tours, services, and more.
General Enquiries
We accept Cash, PayNow, Bank transfer, Cheques.
Require installment payment to prevent overspending, whatsapp message +65 9775 2605
At Hahnemann Travel, we believe in absolute price transparency,
in full compliance with the guidelines set by the Singapore Tourism Board (STB) and the Competition and Consumer Commission of Singapore (CCCS).
Credit Card Payments (Visa & Mastercard):
We do not accept credit cards as these transactions are subject to a 3% to 5% merchant processing surcharge.
Why is there a surcharge on credit card payments?
Like most reputable travel agencies in Singapore, our package prices—including our signature Umrah packages, Hajj arrangements, and Muslim-friendly holiday tours—are calculated based on tight profit margins to keep them as affordable as possible for your family.
Save more for your loved ones
By choosing to pay via PayNow or Bank Transfer, you can easily avoid this 3% or more surcharge.
For a family travel package or a holy land pilgrimage, saving 3% or more translates to hundreds of dollars saved!
We encourage our clients to keep these savings for their loved ones, personal pocket money during the trip, or for extra charitable deeds (Insha'Allah).
Under the Singapore Tourism Board (STB) regulations, we are required to invite travellers to indicate their personal preference regarding trip protection.
To know more about the permissibility in the sight of Allah,
whatsapp message +65 9775 2605
60 Paya Lebar Road Office Lobby 2, #12-42 Paya Lebar Square,
Singapore 409051
Click here for video to easily navigate from the MRT to Hahnemann Travel
If you registered via the website,
- you can log in to your account on Hahnemanntravel.com.sg
If you have registered via the office or whatsapp:
- send us a whatsapp message at +65 9775 2605 for the latest updates on your booking.
As a trusted Singapore travel agency since 1983, Hahnemann Travel & Tours we ensure our travelers are never left navigating disruptions alone. Your peace of mind is our priority.
If there is an airline cancels your flight, Hahnemann Travel will assist and advocate on your behalf to secure the next available departure / rescheduling your itinerary or process an eligible refund if any based on the airline's terms & policies.
Whether you are traveling on:
- a guided Umrah pilgrimage or
- one of our Muslim-friendly holiday packages,
Biithznillah (God willing), our Singapore-based travel experts are here to support you through any unexpected travel disruptions.
Umrah
Our Umrah packages include:
- 2-way flight tickets
- 5* Premium Hotel accommodations
- 3x Meals Fullboard International Halal Meals
- 3x Umrah*
- Visa processing
- 5 Litres Zam-zam water
- Transport
- Guided tours (Ziarah)
- Mutawwif / Ustazah
- Tour Leader from SG
Yes, experienced Mutawwifs will accompany the group to guide you through the Umrah rituals and ensure a spiritually fulfilling journey.
Check out the reviews from the jemaah's here:
5-Star Reviews
Extension of stay is possible subject to visa validity, hotel and flight availability for arrangement at least 2 months in advance.
Please contact our consultants via:
- whatsapp message +65 9775 2605
Basic medical insurance coverage is often included in tourist e-visa / umrah visa.
Under the Singapore Tourism Board (STB) regulations, we are required to invite travellers to indicate their personal preference regarding trip protection.
To know more about the permissibility in the sight of Allah,
whatsapp message +65 9775 2605
Our Umrah Packages features premium hotels within walking distance (estimated 50-80m),
while Economy packages and Custom Private
- may be at the same hotels or slightly further depending on your requirements.
- For more assistance, Whatsapp message: +65 9775 2605
We ensure a smooth, accessible Umrah experience for elderly pilgrims and those requiring mobility assistance.
- Upon arrival in Makkah, pilgrims can easily engage our officials for wheelchair pushing services or rent electric carts / golf carts to navigate the designated wheelchair paths for Tawaf and Sa'i.
For your first Umrah, our standard advice is for wheelchair users to join our dedicated wheelchair group, guided closely by an experienced Mutawwif.
This allows the rest of the family to seamlessly complete their rituals with the main group.
While this temporary separation is recommended to ensure everyone receives the right pacing and guidance, it is entirely optional—families are always welcome to stay together if they prefer.
For the second and third Umrah, pilgrims are usually fully familiarized with the mosque's layout and can confidently decide their preferred arrangement.
Our Ustaz will cover all specific wheelchair procedures, pushing service costs, and logistics during your pre-departure briefing in Singapore.
Once registered for your Umrah packages, you may discuss with your famiky members and decide if you require wheelchair service. At times when pilgrims reached the Blessed Makkah & Madinah, they would want to continue walking.
Once you have decided to proceed, the price range from 300sar+ onwards depending on season etc. Do remind your dedicated tour leader for wheelchair service nearing to your departure date.
Haji
Registration for Haji must be done through the official religious authority (e.g., MUIS in Singapore).
- Once you have your allocation letter,
- you can book a package with us.
Whatsapp message +65 9775 2605
We offer 2 - 3 premium Haji packages.
Premium packages often include hotels closer to the Haram and upgraded amenities in the Mina / Arafah camps.
All packages includes with the excellent service & premium accommodations and meals just with a slight variation in the number of days to suit your niat (intention) & budget.
See reviews from other Haji pilgrims here & secure the best Haji package for you & your loved ones:
Click here --> 5-Star reviews
For more information, whatsapp message + 65 9775 2605
Alhamdulillah
(all praises to Allah)
Yes, we conduct comprehensive Haji courses, exercises, sunnah food advices and beneficial islamic guidance to prepare pilgrims spiritually and mentally before the journey.
The duration varies depending on the package, typically ranging from 14 to 30 days.
You may check specific package details on our website
or
you may easily whatsapp message +65 9775 2605
Group Holiday Tours
Alhamdulillah
(all praises to Allah)
Yes,
most of our group tour packages are all-inclusive:
- 2-way return flights,
- hotel accommodation(s),
- halal friendly meals,
- transport.
- tickets, tours, etc as indicated in itinerary respectively.
Our groups typically estimate around 25 pax to ensure a comfortable experience for everyone & still ensuring cost savings for everyone when travelling in a group.
Yes, all our confirmed group tours are accompanied by an experienced tour leader from Singapore as well as local professional guides.
We cover a wide range of destinations including Turkey, Balkan countries, Yunan, Uzbekistan, Spain, Morocco, Europe, Switzerland, Italy, Greece, Japan, and more.
Check our website or whatsapp message +65 9775 2605
for the latest packages & updates
Absolutely!
You can choose to pay a single supplement for your own room, or we can try to pair you with another traveller of the same gender.
Sunnah Services
If you are able and have the affordability then it is compulsory for you to perform Haji instead of delegating it to someone on your behalf.
Badal Hajj (Hajj al-Badal) is the act of performing the Hajj pilgrimage on behalf of another Muslim who is permanently unable to perform it themselves.
Who it can be performed for:
- It is strictly for someone who has passed away, or someone who is alive but chronically incapacitated (such as severe old age or an incurable physical illness) with no hope of ever being able to travel.
- It cannot be done for someone who is simply too poor or too busy.
Who must perform it (The Proxy):
- The person performing the Badal Hajj on behalf of your loved one must have already completed their own obligatory Hajj first.
For the Deceased:
- Fulfill the obligation of those who have passed.
For the Incapacitated:
- For those permanently unable to travel due to age or illness.
We can facilitate this noble service for your family.
So you may rest assured that your amanah (responsibility) to your beloved parents or loved ones are performed as per Qur'an & Sunnah.
All our proxies are qualified and have already completed their own Hajj, ensuring the pilgrimage is performed in strict accordance with the Sunnah.
Contact us via whatsapp message +65 9775 2605 to arrange badal Haji today.
Aqiqah is the blessed sacrifice of a livestock animal to express gratitude for a newborn child.
It is a confirmed Sunnah (Sunnah Mu'akkadah) - highly recommended act with humongous reward
Baby Boy - 2x Sheeps
Baby Girl - 1x sheep
⚠️ Note:
- Aqiqah to be performed on 7th / 14th / 21st after birth of child
We can facilitate this complete service for you. The sacrifice is performed across various countries, and the meat is distributed directly to those most in need.
Contact us today to arrange your Aqiqah.
Whatsapp message +65 9775 2605
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