How Can We Help You?
Find answers to common questions about our tours, services, and more.
General Enquiries
We accept Cash, PayNow, Bank transfer, Cheques.
Require installment payment to prevent overspending, whatsapp message +65 9775 2605
At Hahnemann Travel, we believe in absolute price transparency,
in full compliance with the guidelines set by the Singapore Tourism Board (STB) and the Competition and Consumer Commission of Singapore (CCCS).
Credit Card Payments (Visa & Mastercard):
We do not accept credit cards as these transactions are subject to a 3% to 5% merchant processing surcharge.
Why is there a surcharge on credit card payments?
Like most reputable travel agencies in Singapore, our package prices—including our signature Umrah packages, Hajj arrangements, and Muslim-friendly holiday tours—are calculated based on tight profit margins to keep them as affordable as possible for your family.
Save more for your loved ones
By choosing to pay via PayNow or Bank Transfer, you can easily avoid this 3% or more surcharge.
For a family travel package or a holy land pilgrimage, saving 3% or more translates to hundreds of dollars saved!
We encourage our clients to keep these savings for their loved ones, personal pocket money during the trip, or for extra charitable deeds (Insha'Allah).
Under the Singapore Tourism Board (STB) regulations, we are required to invite travellers to indicate their personal preference regarding trip protection.
To know more about the permissibility in the sight of Allah,
whatsapp message +65 9775 2605
60 Paya Lebar Road Office Lobby 2, #12-42 Paya Lebar Square,
Singapore 409051
Click here for video to easily navigate from the MRT to Hahnemann Travel
If you registered via the website,
- you can log in to your account on Hahnemanntravel.com.sg
If you have registered via the office or whatsapp:
- send us a whatsapp message at +65 9775 2605 for the latest updates on your booking.
As a trusted Singapore travel agency since 1983, Hahnemann Travel & Tours we ensure our travelers are never left navigating disruptions alone. Your peace of mind is our priority.
If there is an airline cancels your flight, Hahnemann Travel will assist and advocate on your behalf to secure the next available departure / rescheduling your itinerary or process an eligible refund if any based on the airline's terms & policies.
Whether you are traveling on:
- a guided Umrah pilgrimage or
- one of our Muslim-friendly holiday packages,
Biithznillah (God willing), our Singapore-based travel experts are here to support you through any unexpected travel disruptions.
Is your query not answered?
We are here to help. Send us your question and our team will get back to you as soon as possible.
or email us directly at sales@hahnemanntravel.com.sg